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Tina Harrison
Tina Harrison
Professor of Financial Services Marketing and Consumption, University of Edinburgh
Dirección de correo verificada de ed.ac.uk
Título
Citado por
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Año
Financial services marketing
T Harrison
(No Title), 2000
3232000
The internet, information and empowerment
T Harrison, K Waite, GL Hunter
European Journal of Marketing 40 (9/10), 972-993, 2006
2382006
Mapping customer segments for personal financial services
TS Harrison
International Journal of Bank Marketing 12 (8), 17-25, 1994
2221994
Consumer expectations of online information provided by bank websites
K Waite, T Harrison
Journal of Financial Services Marketing 6, 309-322, 2002
1712002
Customer retention in the insurance industry: Using survival analysis to predict cross-selling opportunities
T Harrison, J Ansell
Journal of Financial Services Marketing 6, 229-239, 2002
1092002
Analysis by paralysis: the pension purchase decision process
T Harrison, K Waite, P White
International Journal of Bank Marketing 24 (1), 5-23, 2006
1042006
Identifying cross‐selling opportunities, using lifestyle segmentation and survival analysis
J Ansell, T Harrison, T Archibald
Marketing Intelligence & Planning 25 (4), 394-410, 2007
982007
Understanding the behaviour of financial services consumers: a research agenda
T Harrison
Journal of Financial Services Marketing 8 (1), 6-6, 2003
882003
Why trust is important in customer relationships and how to achieve it
T Harrison
Journal of Financial Services Marketing 7 (3), 206-206, 2003
862003
A critical examination of service loyalty measures
D El-Manstrly, T Harrison
Journal of Marketing Management 29 (15-16), 1834-1861, 2013
842013
Impact of co-production on consumer perception of empowerment
T Harrison, K Waite
The service industries journal 35 (10), 502-520, 2015
772015
Online banking information: what we want and what we get
K Waite, T Harrison
Qualitative market research: an international journal 7 (1), 67-79, 2004
752004
The impact of internal, external, and competitor factors on marketing strategy performance
EB Ibrahim, T Harrison
Journal of Strategic Marketing 28 (7), 639-658, 2020
682020
A time-based assessment of the influences, uses and benefits of intermediary website adoption
T Harrison, K Waite
Information & management 43 (8), 1002-1013, 2006
552006
An approach for the identification of cross-sell and up-sell opportunities using a financial services customer database
MT Salazar, T Harrison, J Ansell
Journal of Financial Services Marketing 12, 115-131, 2007
542007
Towards a universal model of internet banking adoption: Initial conceptualization
T Suzanne Harrison, O Peter Onyia, S K. Tagg
International Journal of Bank Marketing 32 (7), 647-687, 2014
532014
Effects of perceived cost, service quality, and customer satisfaction on health insurance service continuance
T Abu-Salim, OP Onyia, T Harrison, V Lindsay
Journal of Financial Services Marketing 22, 173-186, 2017
512017
Governance and accountability of public risk
G Andreeva, J Ansell, T Harrison
Financial Accountability & Management 30 (3), 342-361, 2014
492014
Augmented reality apparel: An appraisal of consumer knowledge, attitude and behavioral intentions
HF Ross, T Harrison
2016 49th Hawaii international conference on system sciences (HICSS), 3919-3927, 2016
332016
The Routledge companion to financial services marketing
T Harrison, H Estelami
Routledge, 2015
312015
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Artículos 1–20