| The impact of social media influencers in tourism F Magno, F Cassia Anatolia 29 (2), 288-290, 2018 | 219 | 2018 |
| The influence of cultural blogs on their readers’ cultural product choices F Magno International Journal of Information Management 37 (3), 142-149, 2017 | 122 | 2017 |
| Accommodation prices on Airbnb: effects of host experience and market demand F Magno, F Cassia, MM Ugolini The TQM Journal 30 (5), 608-620, 2018 | 88 | 2018 |
| Managing product recalls: The effects of time, responsible vs. opportunistic recall management and blame on consumers’ attitudes F Magno Procedia-Social and Behavioral Sciences 58, 1309-1315, 2012 | 70 | 2012 |
| Establishing thought leadership through social media in B2B settings: effects on customer relationship performance F Magno, F Cassia Journal of Business & Industrial Marketing 35 (3), 437-446, 2019 | 57 | 2019 |
| Pride of being part of a host community? Medium-term effects of mega-events on citizen quality of life: The case of the World Expo 2015 in Milan F Magno, G Dossena Journal of Destination Marketing & Management 15, 100410, 2020 | 50 | 2020 |
| Public services co‐production: exploring the role of citizen orientation F Cassia, F Magno International Journal of Quality and Service Sciences 1 (3), 334-343, 2009 | 50 | 2009 |
| Cross-border e-commerce as a foreign market entry mode among SMEs: the relationship between export capabilities and performance F Cassia, F Magno Review of International Business and Strategy 32 (2), 267-283, 2022 | 47 | 2022 |
| “Please write a (great) online review for my hotel!” Guests’ reactions to solicited reviews F Magno, F Cassia, A Bruni Journal of Vacation Marketing 24 (2), 148-158, 2018 | 43 | 2018 |
| Public administrators' engagement in services co-creation: factors that foster and hinder organisational learning about citizens F Magno, F Cassia Total Quality Management & Business Excellence 26 (11-12), 1161-1172, 2015 | 43 | 2015 |
| A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies F Magno, F Cassia, CM Ringle The TQM Journal, 2022 | 42 | 2022 |
| Marketing performance measurement in hotels, travel agencies and tour operators: a study of current practices A Bruni, F Cassia, F Magno Current Issues in Tourism 20 (4), 339-345, 2017 | 40 | 2017 |
| A framework to manage business-to-business branding strategies F Cassia, F Magno EuroMed Journal of Business 14 (2), 110-122, 2019 | 39 | 2019 |
| Business‐to‐Business Branding: A Review and Assessment of the Impact of Non‐Attribute‐Based Brand Beliefs on Buyer's Attitudinal Loyalty F Cassia, F Magno Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de …, 2012 | 34 | 2012 |
| Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes F Cassia, F Magno The TQM Journal 23 (5), 550-559, 2011 | 34 | 2011 |
| Effects of agritourism businesses’ strategies to cope with the COVID-19 crisis: The key role of corporate social responsibility (CSR) behaviours F Magno, F Cassia Journal of Cleaner Production 325, 129292, 2021 | 32 | 2021 |
| Adoption and impact of marketing performance assessment systems among travel agencies F Magno, F Cassia, A Bruni International Journal of Contemporary Hospitality Management 29 (4), 1133-1147, 2017 | 30 | 2017 |
| Marketing issues for business-to-business firms entering emerging markets: an investigation among Italian companies in Eastern Europe F Cassia, F Magno International Journal of Emerging Markets 10 (1), 141-155, 2015 | 29 | 2015 |
| The impact of social media influencers in tourism. Anatolia, 29 (2), 288-290 F Magno, F Cassia | 23 | 2018 |
| Exploring customers’ reaction to product recall messages: the role of responsibility, opportunism and brand reputation F Magno, F Cassia, A Marino Proceedings of the 10th Global Conference on Business & Economics, 15-16, 2010 | 19 | 2010 |
