Shuqin Monica Wei
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Does marketing activity contribute to a society’s well-being? The role of economic efficiency
MJ Sirgy, BY Grace, DJ Lee, S Wei, MW Huang
Journal of business ethics 107 (2), 91-102, 2012
312012
Willingness to pay more for green products: The interplay of consumer characteristics and customer participation
S Wei, T Ang, VE Jancenelle
Journal of Retailing and Consumer Services 45, 230-238, 2018
242018
Perceived cultural distance in intercultural service encounters: does customer participation matter?
T Ang, RS Liou, S Wei
Journal of Services Marketing, 2018
102018
The power of information on customers’ social withdrawal and citizenship behavior in a crowded service environment
S Wei, T Ang, NA Anaza
Journal of Service Management, 2019
42019
Livestreaming vs pre-recorded: How social viewing strategies impact consumers’ viewing experiences and behavioral intentions
T Ang, S Wei, NA Anaza
European Journal of Marketing 52 (9/10), 2075-2104, 2018
22018
The journey from customer participation in service failure to co-creation in service recovery
R Bagherzadeh, M Rawal, S Wei, JLS Torres
Journal of Retailing and Consumer Services 54, 102058, 2020
12020
Does the global vs. local scope matter? Contingencies of cause-related marketing in a developed market
S Wei, T Ang, R Liou
Journal of Business Research 108 (January 2020), 201-212, 2019
12019
Recovering co-created service failures: the missing link of perceived justice and ethicalness
S Wei, T Ang, NA Anaza
Journal of Services Marketing, 2019
12019
Market orientation heterogeneity and new joint venture formation announcements: creating value for parent firms
VE Jancenelle, S Wei, T Ang
Journal of Strategy and Management, 2020
2020
Selling Technologically Complex Products in Underdeveloped Markets: The Relative Roles of Issue Versus Solution Framing
S Wei, T Ang, A Mukherjee
ARBS 2020 Proceedings 7th Annual Conference March 26-27, 2020 Eastern …, 2020
2020
Livestreaming vs pre-recorded
T Ang, S Wei, NA Anaza
European Journal of Marketing, 2018
2018
Structured Abstract: Toward an Understanding of Customer Citizenship Behavior—The Context of Airline Services
S Wei, T Ang
Creating Marketing Magic and Innovative Future Marketing Trends, 147-151, 2017
2017
Customers' emotional and coping responses to service failures: The role of self-congruence
S Wei
Southern Illinois University at Carbondale, 2014
2014
Customers’ Responses to Service Failures: the Interactive Effects of Self-Congruence and Coping Strategy
T Ang, S Wei
ACR North American Advances, 2014
2014
Increasing Customer Compliance in Services: the Relative Importance of the Actual and the Ideal Self
S Wei, T Ang
ACR North American Advances, 2013
2013
The Role of Self-Congruence in Consumers’ Responses to Service Failures
S Wei, T Ang
ACR North American Advances, 2012
2012
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