Silvia Martelo-Landroguez (ORCID: 0000-0002-4447-1088)
Silvia Martelo-Landroguez (ORCID: 0000-0002-4447-1088)
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Año
Creating dynamic capabilities to increase customer value
SM Landroguez, CB Castro, G Cepeda‐Carrión
Management Decision, 2011
1472011
Developing an integrated vision of customer value
S Martelo-Landroguez, C Barroso-Castro, G Cepeda
Journal of Services Marketing 27 (3), 234-244, 2013
982013
The use of organizational capabilities to increase customer value
S Martelo, C Barroso, G Cepeda
Journal of Business Research 66 (10), 2042-2050, 2013
822013
Linking knowledge corridors to customer value through knowledge processes
S Martelo-Landroguez, JG Cegarra-Navarro
Journal of Knowledge Management, 2014
682014
Critical processes of knowledge management: An approach toward the creation of customer value
I Cepeda-Carrion, S Martelo-Landroguez, AL Leal-Rodríguez, ...
European Research on Management and Business Economics 23 (1), 1-7, 2017
642017
Creando capacidades que aumenten el valor para el cliente
ML Silvia, BC Carmen, CC Gabriel
Investigaciones Europeas de Dirección y Economía de la Empresa 17 (2), 69-87, 2011
412011
Absorptive capacity and value in the banking industry: A multiple mediation model
I Cepeda-Carrion, AG Leal-Millán, S Martelo-Landroguez, ...
Journal of Business Research 69 (5), 1644-1650, 2016
352016
How knowledge management processes can create and capture value for firms?
S Martelo-Landroguez, G Cepeda-Carrión
Knowledge Management Research & Practice 14 (4), 423-433, 2016
342016
Links between entrepreneurial culture, innovation, and performance: The moderating role of family firms
AL Leal-Rodríguez, G Albort-Morant, S Martelo-Landroguez
International Entrepreneurship and Management Journal 13 (3), 819-835, 2017
192017
Managing knowledge to create customer service value
S Martelo-Landroguez, D Martin-Ruiz
Journal of Service Theory and Practice, 2016
152016
The cycle of customer value: a model integrating customer and firm perspectives
S Martelo-Landroguez, C Barroso-Castro, G Cepeda
Journal of Business Economics and Management 16 (2), 467-481, 2015
132015
Integrating organizational capabilities to increase customer value: A triple interaction effect
G Cepeda, S Martelo, C Barroso, J Ortega
New Perspectives in Partial Least Squares and Related Methods, 283-293, 2013
102013
Uncontrolled counter-knowledge: its effects on knowledge management corridors
S Martelo-Landroguez, JG Cegarra Navarro, G Cepeda-Carrión
Knowledge Management Research & Practice 17 (2), 203-212, 2019
92019
An explanatory and predictive PLS-SEM approach to the relationship between organizational culture, organizational performance and customer loyalty
J García-Fernández, S Martelo-Landroguez, L Vélez-Colon, ...
Journal of Hospitality and Tourism Technology, 2018
82018
The effect of absorptive capacity on green customer capital under an organizational unlearning context
S Martelo-Landroguez, G Albort-Morant, AL Leal-Rodríguez, ...
Sustainability 10 (1), 265, 2018
72018
Fostering a relationship learning context as a driver of green innovation performance and green customer capital
G Albort-Morant, S Martelo-Landroguez, AL Leal-Rodríguez
Sustainability in Innovation and Entrepreneurship, 11-29, 2018
32018
Fomentando el desarrollo de competencias en el alumnado mediante el uso del aprendizaje experiencial
G Albort-Morant, S Martelo-Landroguez, AL Leal Rodríguez
VIII Jornada de Innovación e Investigación Docente (2017)(2017), p 5-13, 2017
22017
The effect of organizational memory on organizational agility
JG Cegarra-Navarro, S Martelo-Landroguez
Journal of Intellectual Capital, 2020
12020
A Collaboration Climate and Effectiveness of Knowledge Management
A Martinez-Martinez, JG Cegarra-Navarro, G Cepeda-Carrión, ...
Eurasian Business Perspectives, 135-144, 2020
12020
Knowledge management issues in the EFQM excellence model framework
F Criado-García, A Calvo-Mora, S Martelo-Landroguez
International Journal of Quality & Reliability Management, 2019
12019
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Artículos 1–20