| Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return O Berezan, C Raab, M Yoo, C Love International Journal of Hospitality Management 34, 227-233, 2013 | 386 | 2013 |
| The generation of virtual needs: Recipes for satisfaction in social media networking A Krishen, O Berezan, P Kachroo, A Shaurya, ... Journal of Business Research 69 (11), 5248-5254, 2016 | 166 | 2016 |
| Sustainable hotel practices and guest satisfaction levels O Berezan, M Millar, C Raab International Journal of Hospitality & Tourism Administration 15 (1), 1-18, 2014 | 156 | 2014 |
| Evaluating loyalty constructs among hotel reward program members using eWOM O Berezan, C Raab, S Tanford, YS Kim Journal of Hospitality & Tourism Research 39 (2), 198-224, 2013 | 109 | 2013 |
| The pursuit of virtual happiness: Exploring the social media experience across generations O Berezan, AS Krishen, S Agarwal, P Kachroo Journal of Business Research 89, 455-461, 2018 | 106 | 2018 |
| Exploring loneliness and social networking: Recipes for hedonic well-being on Facebook O Berezan, AS Krishen, S Agarwal, P Kachroo Journal of Business Research 115, 258-265, 2020 | 77 | 2020 |
| What’s in a word? Building program loyalty through social media communication. C Raab, O Berezan, AS Krishen, S Tanford Cornell Hospitality Quarterly, 2016 | 73 | 2016 |
| The impact of communication channels on communication style and information quality for hotel loyalty programs O Berezan, M Yoo, N Christodoulidou Journal of Hospitality and Tourism Technology 7 (1), 100-116, 2016 | 54 | 2016 |
| Style before substance? Building loyalty through marketing communication congruity O Berezan, AS Krishen, S Tanford, C Raab European Journal of Marketing 51 (7/8), 2017 | 41 | 2017 |
| Loyalty runs deeper than thread count: An exploratory analysis of gay guest preferences and hotelier perceptions. O Berezan, C Raab, AS Krishen, C Love Journal of Travel & Tourism Marketing, 2015 | 41 | 2015 |
| Fear of missing out in the digital age: The role of social media satisfaction and advertising engagement M Bui, AS Krishen, E Anlamlier, O Berezan Psychology & Marketing 39 (4), 683-693, 2022 | 39 | 2022 |
| Social media networking satisfaction in the US and Vietnam: Content versus connection AS Krishen, O Berezan, S Agarwal, P Kachroo Journal of Business Research, 2019 | 35 | 2019 |
| Feelings and functionality in social networking communities: A regulatory focus perspective AS Krishen, O Berezan, C Raab Psychology & Marketing, 2019 | 30 | 2019 |
| Creating strategic relationships with online travel agents to drive hotel room revenue: An OTA perspective C Raab, O Berezan, N Christodoulidou, L Jiang, S Shoemaker Journal of Hospitality and Tourism Technology 9 (1), 125-140, 2018 | 29 | 2018 |
| Do members want the bells and whistles? Understanding the effect of direct and partner benefits in hotel loyalty programs. ASF Yoo, M. *, Berezan, O.*, and Krishen Journal of Travel & Tourism Marketing, 2018 | 21 | 2018 |
| Uncovering the relationship between revenue management and hotel loyalty programs M Lentz, O Berezan, C Raab Journal of Revenue and Pricing Management, 1-15, 2021 | 20 | 2021 |
| The digital self and customer loyalty: from theory to virtual reality J Bischoff, O Berezan, L Scardicchio Journal of Marketing Analytics 7, 220-233, 2019 | 16 | 2019 |
| The digital self and virtual satisfaction: A cross-cultural perspective AS Krishen, O Berezan, S Agarwal, P Kachroo, R Raschke Journal of Business Research 124, 254-263, 2021 | 15 | 2021 |
| Harnessing the waiting experience: anticipation, expectations and WOM AS Krishen, O Berezan, S Agarwal, B Robison Journal of Services Marketing 34 (7), 1013-1024, 2020 | 15 | 2020 |
| Loneliness and Social Media: The Interplay of Physical and Virtual Social Space O Berezan, AS Krishen, A Jenveja Marketing and Humanity: Discourses in the Real World, 49, 2019 | 11 | 2019 |
Dr. Anjala S. KrishenMel Larson Endowed Chair of Marketing; Professor & Dept. Chair, Marketing & International BusinessVerified email at unlv.edu
