The effects of empathy and listening of salespeople on relationship quality in the retail banking industry: The moderating role of felt stress OS Itani, AE Inyang International Journal of Bank Marketing 33 (6), 692-716, 2015 | 109 | 2015 |
Empathy and affect in B2B salesperson performance NA Anaza, AE Inyang, JL Saavedra Journal of Business & Industrial Marketing 33 (1), 29-41, 2018 | 66 | 2018 |
The role of manager leadership style in salesperson implementation of sales strategy: a contingency perspective AE Inyang, R Agnihotri, L Munoz Journal of Business & Industrial Marketing 33 (8), 1074-1086, 2018 | 53 | 2018 |
Salesperson implementation of sales strategy and its impact on sales performance AE Inyang, F Jaramillo Journal of Strategic Marketing 28 (7), 601-619, 2020 | 30 | 2020 |
The role of salespeople in value co-creation and its impact on sales performance H Alnakhli, AE Inyang, OS Itani Journal of Business-to-Business Marketing 28 (4), 347-367, 2021 | 23 | 2021 |
The buffering effects of salesperson service behaviors on customer loyalty after service failure and recovery AE Inyang Journal of Managerial Issues, 102-119, 2015 | 20 | 2015 |
HOW SOCIAL MEDIA USE BY SALESPEOPLE TRANSLATES INTO SALES PERFORMANCE: THE MEDIATING ROLE OF SALES STRATEGY. AE INYANG Marketing Management Journal 29 (1), 2019 | 18 | 2019 |
THREE ESSAYS ON THE ROLE OF SALES STRATEGY AE INYANG The University of Texas at Arlington, 2017 | | 2017 |