| Dealing with missing data in MSPC: several methods, different interpretations, some examples F Arteaga, A Ferrer Journal of Chemometrics: A Journal of the Chemometrics Society 16 (8‐10 …, 2002 | 254 | 2002 |
| A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement MG Gallarza, F Arteaga, G Del Chiappa, I Gil-Saura, MB Holbrook Journal of Service Management 28 (4), 724-762, 2017 | 196 | 2017 |
| The quality‐value‐satisfaction‐loyalty chain: relationships and impacts MG Gallarza, I Gil Saura, F Arteaga Moreno Tourism Review 68 (1), 3-20, 2013 | 182 | 2013 |
| PCA model building with missing data: New proposals and a comparative study A Folch-Fortuny, F Arteaga, A Ferrer Chemometrics and Intelligent Laboratory Systems 146, 77-88, 2015 | 124 | 2015 |
| Análisis y evaluación del servicio de formación universitaria: implicaciones para el marketing estratégico de las universidades TF Gardó, MG Gallarza, DS Francés, FJA Moreno Revista de investigación en educación 9 (2), 133-152, 2011 | 106 | 2011 |
| The value of volunteering in special events: A longitudinal study MG Gallarza, F Arteaga, I Gil-Saura Annals of Tourism Research 40, 105-131, 2013 | 104 | 2013 |
| Value dimensions in consumers’ experience: Combining the intra-and inter-variable approaches in the hospitality sector MG Gallarza, F Arteaga, G Del Chiappa, I Gil-Saura International Journal of Hospitality Management 47, 140-150, 2015 | 102 | 2015 |
| Intrinsic value dimensions and the value-satisfaction-loyalty chain: a causal model for services MG Gallarza, F Arteaga-Moreno, G Del Chiappa, I Gil-Saura Journal of Services Marketing 30 (2), 165-185, 2016 | 101 | 2016 |
| Missing data imputation toolbox for MATLAB A Folch-Fortuny, F Arteaga, A Ferrer Chemometrics and Intelligent Laboratory Systems 154, 93-100, 2016 | 95 | 2016 |
| Customer value in tourism and hospitality: Broadening dimensions and stretching the value-satisfaction-loyalty chain MG Gallarza, F Arteaga, I Gil-Saura Tourism Management Perspectives 31, 254-268, 2019 | 81 | 2019 |
| Consumer behavior in a religious event experience: an empirical assessment of value dimensionality among volunteers MG Gallarza, F Arteaga, E Floristan, I Gil International journal of culture, tourism and hospitality research 3 (2 …, 2009 | 74 | 2009 |
| Framework for regression‐based missing data imputation methods in on‐line MSPC F Arteaga, A Ferrer Journal of Chemometrics: A Journal of the Chemometrics Society 19 (8), 439-447, 2005 | 71 | 2005 |
| Driving organisational ambidexterity through process management. The key role of cultural change MD Moreno-Luzon, M Gil-Marques, F Arteaga Total Quality Management & Business Excellence 25 (9-10), 1026-1038, 2014 | 47 | 2014 |
| A new multiblock PLS based method to estimate causal models: application to the post-consumption behavior in tourism F Arteaga, MG Gallarza, I Gil Handbook of partial least squares: Concepts, Methods and Applications, 141-169, 2009 | 40 | 2009 |
| The impact of corporate social responsibility on the customer commitment and trust in the retail sector D Servera-Francés, F Arteaga-Moreno Ramon Llull Journal of Applied Ethics, 161-178, 2015 | 37 | 2015 |
| Value, supplier dependence and long‐term orientation: Outcomes for B2B commerce in the travel industry I Gil‐Saura, ME Ruiz‐Molina, F Arteaga‐Moreno Industrial Management & Data Systems 111 (5), 791-808, 2011 | 33 | 2011 |
| La motivación de compra de productos de comercio justo: propuesta de un índice de medición por diferencias sociodemográficas D Servera Francés, T Fayos Gardó, FJ Arteaga Moreno, ... Cuadernos de administración 25 (45), 63-85, 2012 | 29 | 2012 |
| Exploring competing models on sacrifices, quality, value, satisfaction and loyalty with PLS and partial correlations M Gallarza, I Gil-Saura, F Arteaga-Moreno European Journal of Tourism Research 17 (17), 116-135, 2017 | 27 | 2017 |
| PLS model building with missing data: New algorithms and a comparative study A Folch‐Fortuny, F Arteaga, A Ferrer Journal of Chemometrics 31 (7), e2897, 2017 | 24 | 2017 |
| Conceptualización y medición del valor percibido: consensos y controversias MG Gallarza, IG Saura, FA Moreno Cuadernos de Gestión 20 (1), 65-88, 2020 | 23 | 2020 |
Irene Gil-SauraProfessor of Marketing, University of Valencia, SpainDirección de correo verificada de uv.es
