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Marita Skjuve
Marita Skjuve
SINTEF Digital
Verified email at sintef.no
Title
Cited by
Cited by
Year
My chatbot companion-a study of human-chatbot relationships
M Skjuve, A Følstad, KI Fostervold, PB Brandtzaeg
International Journal of Human-Computer Studies 149, 102601, 2021
2762021
Chatbots for customer service: user experience and motivation
A Følstad, M Skjuve
Proceedings of the 1st international conference on conversational user …, 2019
2152019
Different chatbots for different purposes: towards a typology of chatbots to understand interaction design
A Følstad, M Skjuve, PB Brandtzaeg
Internet Science: INSCI 2018 International Workshops, St. Petersburg, Russia …, 2019
1442019
Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human–chatbot interaction
M Skjuve, IM Haugstveit, A Følstad, P Brandtzaeg
Human Technology 15 (1), 30–54-30–54, 2019
1392019
My AI friend: How users of a social chatbot understand their human–AI friendship
PB Brandtzaeg, M Skjuve, A Følstad
Human Communication Research 48 (3), 404-429, 2022
712022
When the social becomes non-human: young people's perception of social support in chatbots
PB Bae Brandtzæg, M Skjuve, KK Kristoffer Dysthe, A Følstad
Proceedings of the 2021 CHI conference on human factors in computing systems …, 2021
632021
A longitudinal study of human–chatbot relationships
M Skjuve, A Følstad, KI Fostervold, PB Brandtzaeg
International Journal of Human-Computer Studies 168, 102903, 2022
492022
Chatbots as a new user interface for providing health information to young people
M Skjuve, PB Brandtzæg
Youth and news in a digital media environment–Nordic-Baltic perspectives, 2018
482018
Facebook live: A mixed-methods approach to explore individual live streaming practices and motivations on Facebook
M Skjuve, PB Brandtzaeg
Interacting with Computers 31 (3), 589-602, 2019
432019
Measuring user experience in chatbots: An approach to interpersonal communication competence
M Skjuve, PB Brandzaeg
Internet Science: INSCI 2018 International Workshops, St. Petersburg, Russia …, 2019
392019
The user experience of ChatGPT: Findings from a questionnaire study of early users
M Skjuve, A Følstad, PB Brandtzaeg
Proceedings of the 5th International Conference on Conversational User …, 2023
252023
Why People Use ChatGPT
M Skjuve
Available at SSRN 4376834, 0
7*
Involving users in the development of a modeling language for customer journeys
R Halvorsrud, OR Sanchez, C Boletsis, M Skjuve
Software and Systems Modeling 22 (5), 1589-1618, 2023
42023
A qualitative study exploring contributors to the success of a community of practice in rehabilitation
JL Moore, C Bjørkli, RT Havdahl, LL Lømo, M Midthaug, M Skjuve, ...
BMC Medical Education 21 (1), 282, 2021
42021
Customer journey heatmaps: A wake-up call
R von Zernichow, M Skjuve, R Halvorsrud
Proceedings of the 10th Nordic Conference on Human-Computer Interaction, 850-855, 2018
42018
A longitudinal study of self-disclosure in human–chatbot relationships
M Skjuve, A Følstad, PB Brandtzæg
Interacting with Computers 35 (1), 24-39, 2023
32023
Sharing economy services as human-machine networks: Implications for policy making
A Følstad, M Skjuve, IM Haugstveit, TC Lech
Proceedings of the 19th Annual International Conference on Digital …, 2018
32018
Business and pleasure? Relational interaction in conversational UX
A Følstad, M Skjuve
32018
Analyzing user-generated web-based posts of adolescents’ emotional, behavioral, and symptom responses to beliefs about depression: qualitative thematic analysis
KK Dysthe, JI Røssberg, PB Brandtzaeg, M Skjuve, OR Haavet, A Følstad, ...
Journal of medical internet research 25, e37289, 2023
22023
„Have a nice day:)“: Social Interactions with Customer Service Chatbots
S Ordemann, M Skjuve, A Følstad, CA Bjørkli
Proceedings of the 19th International Conference on e-Society, 2021
22021
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