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Bert Smit
Bert Smit
Breda University of Applied Sciences
Verified email at buas.nl - Homepage
Title
Cited by
Cited by
Year
Emotions as core building blocks of an experience
M Bastiaansen, XD Lub, O Mitas, TH Jung, MP Ascenção, DI Han, ...
International Journal of Contemporary Hospitality Management 31 (2), 651-668, 2019
1892019
Sustainable customer experience design: Co-creating experiences in events, tourism and hospitality
B Smit, F Melissen
Routledge, 2018
852018
Anticipatory nostalgia in experience design
Y Bergs, O Mitas, B Smit, J Nawijn
Current Issues in Tourism 23 (22), 2798-2810, 2020
402020
Sustainable development in the accommodation sector: A social dilemma perspective
F Melissen, K Koens, M Brinkman, B Smit
Tourism Management Perspectives 20, 141-150, 2016
402016
Key concepts in hospitality management
RC Wood
Sage, 2013
392013
Imagineering: Innovation in the experience economy
G Kuiper, B Smit
CABI, 2014
302014
Designing destinations for good: Using design roadmapping to support pro-active destination development
K Koens, B Smit, F Melissen
Annals of Tourism Research 89 (July), 1-12, 2021
252021
Hospitality experience
F Melissen, JP Van der Rest, S Josephi, R Blomme
Routledge, 2019
23*2019
Designing for experiences: a meta-ethnographic synthesis
B Smit, F Melissen, X Font, A Gkritzali
Current Issues in Tourism 24 (21), 2971-2989, 2021
182021
Understanding the experience design process
B Smit, F Melissen
The Routledge Handbook of Tourism Experience Management and Marketing 1, 131-139, 2020
6*2020
Customer Experience by Design
B Smit
2nd Global Tourism & Hospitality Conference, Hong Kong 2, 2016
32016
Typology of tourism experience
B Smit, Melissen
The Routledge Handbook of Tourism Experience Management and Marketing 1, 59-66, 2020
22020
Rethinking sustainability in Facilities and Workplace management
F Melissen, B Smit, V Danivska, AN Mzembe
12022
A typology for the university campus as a living lab for Facility Management education and research
W van Tankeren, V Danivska, B Smit
12022
Set of service design and art-based methods for co-design and stakeholder work in cultural tourism.
L Hong, B Smit
SmartCultour, 2021
1*2021
Sustainable tourism and the visitor experience
F Melissen, B Smit
The Routledge Handbook of Tourism Experience Management and Marketing 1, 455-463, 2020
12020
ELEPHANTS IN THE ROOM: AN EXPLORATORY CONCEPTUAL STUDY OF FACILITIES MANAGEMENT IN ZOOLOGICAL FACILITIES AUTHOR DETAILS
B Smit, RC Wood
Facilities 33 (5/6), 412-423, 2015
12015
Co-designing tourism experience systems: A living lab experiment in reflexivity
B Smit, F Melissen, X Font
Journal of Destination Marketing & Management 31, 100858, 2024
2024
Robotisation in hospitality: threat or opportunity.
B Smit, L Voogd, N Oosterman
Research & Education Day, 2023
2023
Building resilience and increased sense of belonging through the design of tourist experiencescapes.
J Fricke, B Smit
Consumer Behavior in Tourism Symposium 2023., 2023
2023
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