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Raúl Pérez-López
Raúl Pérez-López
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Cognitive, affective and behavioural responses in mall experience: A qualitative approach
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
International Journal of Retail & Distribution Management 44 (1), 4-21, 2016
1262016
How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store
L Lucia-Palacios, R Perez-Lopez, Y Polo-Redondo
Journal of Retailing and Consumer Services 52, 101905, 2020
532020
Can social support alleviate stress while shopping in crowded retail environments?
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
Journal of Business Research 90, 141-150, 2018
502018
Enemies of cloud services usage: inertia and switching costs
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
Service Business 10, 447-467, 2016
462016
Effects of home voice assistants’ autonomy on instrusiveness and usefulness: direct, indirect, and moderating effects of interactivity
L Lucia-Palacios, R Pérez-López
Journal of Interactive Marketing 56 (1), 41-54, 2021
412021
Generational differences in valuing usefulness, privacy and security negative experiences for paying for cloud services
MV Bordonaba-Juste, L Lucia-Palacios, R Pérez-López
Information Systems and e-Business Management 18, 35-60, 2020
372020
The generation of student engagement as a cognition-affect-behaviour process in a Twitter learning experience
R Pérez-López, R Gurrea-Sarasa, C Herrando, MJ Martín-De Hoyos, ...
Australasian Journal of Educational Technology 36 (3), 132-146, 2020
292020
How can autonomy improve consumer experience when interacting with smart products?
L Lucia-Palacios, R Pérez-López
Journal of Research in Interactive Marketing 17 (1), 19-37, 2023
282023
How extroversion affects student attitude toward the combined use of a wiki and video recording of group presentations
E Fraj-Andrés, L Lucia-Palacios, R Pérez-López
Computers & Education 119, 31-43, 2018
222018
Does stress matter in mall experience and customer satisfaction?
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
Journal of Services Marketing 34 (2), 177-191, 2020
172020
The role of the humanisation of smart home speakers in the personalisation–privacy paradox
N Lavado-Nalvaiz, L Lucia-Palacios, R Pérez-López
Electronic Commerce Research and Applications 53, 101146, 2022
152022
Intention versus behaviour: integration of theories to help curb food waste among young Spanish consumers
E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López
British Food Journal 125 (2), 570-586, 2023
132023
Atmospheric excitement, customers’ moods and gender: A study of young shoppers
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
Journal of Strategic Marketing 26 (8), 649-664, 2018
92018
Antecedents and consequences of stress in retailing: environmental expectations and promoter scoring
L Lucia-Palacios, R Pérez-López, Y Polo-Redondo
International Journal of Retail & Distribution Management 49 (5), 616-635, 2021
62021
Informative initiatives as a useful tool to raise awareness of food waste. An application to higher education
E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López
International Journal of Sustainability in Higher Education 24 (4), 840-858, 2023
52023
Reducing resistance to repeating a wiki activity: What can teachers do?
E Fraj‐Andrés, L Lucia‐Palacios, R Pérez‐López
British Journal of Educational Technology 51 (6), 2286-2305, 2020
42020
Students apprehension and affective inertia in a Twitter-based activity: Evidence from students of an economics degree
E Fraj-Andrés, C Herrando, L Lucia-Palacios, R Pérez-López
The International Journal of Management Education 20 (3), 100683, 2022
32022
Consumer-to-consumer reselling adoption among European countries: differences between old and young millennials
L Lucia-Palacios, V Bordonoba-Juste, R Pérez-López
Service Business 15 (2), 253-279, 2021
32021
What characteristics of smart home speakers should companies invest in? Differences between actual and potential users.
A Ibáñez-Lobato, L Lucia-Palacios, R Pérez López
UCJC Business and Society Review 18 (1), 2021
2*2021
La influencia de los factores sociales en la experiencia del cliente: un análisis de efectos de interacción
R Pérez López, Y Polo Redondo, L Lucia Palacios
Zaragoza, España: Universidad de Zaragoza, 2016
22016
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