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Ashok Bhattarai
Ashok Bhattarai
Assistant Professor of Marketing
Dirección de correo verificada de msutexas.edu - Página principal
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Constructive resistance in the frontlines: how frontline employees’ resistance to customer incivility affects customer observers
O Kamran-Disfani, R Bagherzadeh, A Bhattarai, M Farhang, LK Scheer
Journal of Service Research 26 (4), 560-577, 2023
92023
Enhancing consumer online reviews: the role of moral identity
MT Adjei, N Zhang, R Bagherzadeh, M Farhang, A Bhattarai
Journal of Research in Interactive Marketing 17 (1), 110-125, 2023
62023
Single versus multiple salesforce go-to-market strategy: the impact of sales orientation on conflict, salesperson-owned loyalty and buyer-exit propensity
NA Anaza, BN Rutherford, GJ Wu, A Bhattarai
Journal of Business & Industrial Marketing 38 (3), 680-697, 2023
52023
Incumbent defense strategies and new entrants market exit: the moderating role of relational market-based assets
S Aghaie, O Kamran-Disfani, A Javadinia, M Farhang, A Bhattarai
European Journal of Marketing 56 (5), 1556-1583, 2022
32022
Do you want to be roasted? The boundaries of using dark humor as a brand-to-brand communication strategy
JL Saavedra Torres, A Bhattarai, A Dang, M Rawal
Journal of Research in Interactive Marketing 18 (2), 220-237, 2024
12024
The Role of Perceived Quality and Customer Self-Incongruence on Customer-Brand Disidentification
JL Saavedra Torres, A Bhattarai, M Rawal, B Upadhyaya Subedi
Instituto de Economía Aplicada a la Empresa (Universidad del País Vasco UPV/EHU), 2023
12023
Self-construal and willingness to participation in sharing economy: an abstract
A Bhattarai, M Farhang, JS Torres, R Bagherzadeh, M Rawal
Academy of Marketing Science Annual Conference, 367-368, 2020
12020
The dark side of surge pricing and the mitigating role of information disclosure
A Bhattarai, M Farhang, MT Adjei, JL Saavedra Torres, A Zaad
Journal of Global Scholars of Marketing Science 33 (4), 626-645, 2023
2023
Stable Prices in B2B Relationships: How Resellers React to Longer-Term Pricing Policy from Distributors?
A Bhattarai
Southern Illinois University at Carbondale, 2022
2022
The Moderating Effect of Failure Severity, Failure Stability and Self-Construal in Perceptions of Group Versus Individual Service Failure and Their Effects on Outcomes: An Abstract
M Farhang, A Bhattarai, JS Torres, R Bagherzadeh, M Rawal
Academy of Marketing Science Annual Conference, 445-446, 2020
2020
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