Carlos Flavián (ORCID 0000-0001-7118-9013)
Carlos Flavián (ORCID 0000-0001-7118-9013)
Full Professor of Marketing (University of Zaragoza; SPAIN)
Verified email at
Cited by
Cited by
The role played by perceived usability, satisfaction and consumer trust on website loyalty
C Flavián, M Guinalíu, R Gurrea
Information & management 43 (1), 1-14, 2006
Perceived e‐service quality (PeSQ): Measurement validation and effects on consumer satisfaction and web site loyalty
E Cristobal, C Flavian, M Guinaliu
Managing service quality: An international journal 7 (3), 317-340, 2007
Consumer trust, perceived security and privacy policy
C Flavián, M Guinalíu
Industrial management & data Systems 106 (5), 601-620, 2006
Influencers on Instagram: Antecedents and consequences of opinion leadership
LV Casaló, C Flavián, S Ibáñez-Sánchez
Journal of Business Research 117, 510-519, 2020
“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ...
International Journal of Information Management 71, 102642, 2023
The impact of virtual, augmented and mixed reality technologies on the customer experience
C Flavián, S Ibáñez-Sánchez, C Orús
Journal of Business Research 100, 547-560, 2019
The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services
LV Casaló, C Flavián, M Guinalíu
International journal of bank marketing 26 (6), 399-417, 2008
Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions
LV Casaló, C Flavián, M Guinalíu
Tourism management 31 (6), 898-911, 2010
The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking
C Flavián, M Guinaliu, E Torres
Internet research 15 (4), 447-470, 2005
The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software
L Casaló, C Flavián, M Guinalíu
Online information review 31 (6), 775-792, 2007
The role of security, privacy, usability and reputation in the development of online banking
LV Casaló, M Flavian, C, Guinaliu
Online Information Review 31 (5), 583-603, 0
Promoting consumer's participation in virtual brand communities: A new paradigm in branding strategy
LV Casaló, C Flavián, M Guinalíu
Journal of marketing Communications 14 (1), 19-36, 2008
Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers
D Belanche, LV Casaló, C Flavián
Industrial Management & Data Systems 119 (7), 1411-1430, 2019
Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product
C Fandos, C Flavian
British food journal 108 (8), 646-662, 2006
The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process
L Casaló, C Flavián, M Guinalíu
Computers in Human behavior 24 (2), 325-345, 2008
Service robot implementation: a theoretical framework and research agenda
D Belanche, LV Casaló, C Flavián, J Schepers
The Service Industries Journal 40 (3-4), 203-225, 2020
Understanding the intention to follow the advice obtained in an online travel community
LV Casaló, C Flavián, M Guinalíu
Computers in Human Behavior 27 (2), 622-633, 2011
Do online hotel rating schemes influence booking behaviors?
LV Casalo, C Flavian, M Guinaliu, Y Ekinci
International Journal of Hospitality Management 49, 28-36, 2015
Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities
LV Casaló, C Flavián, M Guinalíu
International journal of information management 30 (4), 357-367, 2010
Understanding interactive online advertising: Congruence and product involvement in highly and lowly arousing, skippable video ads
D Belanche, C Flavián, A Pérez-Rueda
Journal of Interactive Marketing 37 (1), 75-88, 2017
The system can't perform the operation now. Try again later.
Articles 1–20