Andrea Pérez
Title
Cited by
Cited by
Year
Measuring CSR image: three studies to develop and to validate a reliable measurement tool
A Pérez, IR Del Bosque
Journal of business ethics 118 (2), 265-286, 2013
2192013
The effect of corporate associations on consumer behaviour
A Pérez, IR del Bosque
European Journal of Marketing, 2013
2172013
Corporate social responsibility and customer loyalty: exploring the role of identification, satisfaction and type of company
A Pérez, IR Del Bosque
Journal of Services Marketing, 2015
1712015
The role of CSR in the corporate identity of banking service providers
A Pérez, IR Del Bosque
Journal of Business Ethics 108 (2), 145-166, 2012
1552012
Corporate reputation and CSR reporting to stakeholders
A Pérez
Corporate Communications: An International Journal, 2015
1532015
Measuring corporate social responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry
P Martínez, A Pérez, I Rodriguez del Bosque
Journal of Travel & Tourism Marketing 30 (4), 365-385, 2013
1322013
CSR influence on hotel brand image and loyalty
P Martínez, A Pérez, IR Del Bosque
Academia Revista Latinoamericana de Administración, 2014
1272014
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
A Pérez, P Martínez, IR Del Bosque
Service Business 7 (3), 459-481, 2013
1262013
Business identity, image and reputation: The integration of theoretical perspectives
A Pérez, IR del Bosque
Cuadernos de Gestión 14 (01), 97-126, 2014
124*2014
M., Perez, A. and del Bosque, A.(2009), The social role of financial companies as a determinant of consumer behavior
G del los Salmones
International Journal of Bank Marketing 27 (6), 467-485, 0
116*
An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction
A Pérez, IR Del Bosque
Journal of Business Ethics 129 (3), 571-584, 2015
1152015
Exploring the role of CSR in the organizational identity of hospitality companies: A case from the Spanish tourism industry
P Martínez, A Pérez, IR Del Bosque
Journal of business ethics 124 (1), 47-66, 2014
1142014
La imagen de Responsabilidad Social Corporativa en un contexto de crisis económica: El caso del sector financiero en España
A Pérez Ruiz, IA Rodríguez del Bosque Rodríguez
Universia, 2012
1052012
Customer CSR expectations in the banking industry
A Pérez, IR del Bosque
International Journal of Bank Marketing, 2014
792014
How customer support for corporate social responsibility influences the image of companies: Evidence from the banking industry
A Pérez, IR del Bosque
Corporate Social Responsibility and Environmental Management 22 (3), 155-168, 2015
682015
Estudio de la imagen de responsabilidad social corporativa: formación e integración en el comportamiento del usuario de servicios financieros
A Pérez Ruiz
Universidad de Cantabria, 2011
682011
Customer personal features as determinants of the formation process of corporate social responsibility perceptions
A Pérez, I Rodríguez del Bosque
Psychology & Marketing 30 (10), 903-917, 2013
542013
Customer responses to CSR in the Pakistani banking industry
Z Khan, D Ferguson, A Pérez
International Journal of Bank Marketing, 2015
512015
Sustainable development and stakeholder relations management: Exploring sustainability reporting in the hospitality industry from a SD-SRM approach
A Perez, IR del Bosque
International Journal of Hospitality Management 42, 174-187, 2014
502014
How customers construct corporate social responsibility images: Testing the moderating role of demographic characteristics
A Pérez, IR del Bosque
BRQ Business Research Quarterly 18 (2), 127-141, 2015
492015
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Articles 1–20