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Philip Moscoso
Philip Moscoso
Eurest Chair of Service Excellence (IESE Business School)
Verified email at iese.edu
Title
Cited by
Cited by
Year
Innovar en operaciones, fuente de ventaja competitiva.
PG Moscoso
UCJC Business and Society Review (formerly known as Universia Business Review), 2006
232006
An empirical study on reducing planning instability in hierarchical planning systems
PG Moscoso, JC Fransoo, D Fischer
Production Planning and Control 21 (4), 413-426, 2010
212010
The role of quick response in accelerating sales of fashion goods
A Lago, V Martínez-de-Albéniz, P Moscoso, A Vall
Analytical Modeling Research in Fashion Business, 51-78, 2016
202016
Customer participation in services: a framework for process design
M Amorim, P Moscoso, A Lago
International Journal of Qualitative Research in Services 2 (1), 47-61, 2015
182015
An evaluation framework for the dual contribution of action research: Opportunities and challenges in the field of operations management
JA Alfaro-Tanco, L Avella, P Moscoso, D Näslund
International Journal of Qualitative Methods 20, 16094069211017636, 2021
152021
Gestion de Operaciones para Directivos. Destapa el Pleno Potencial de Tu Empresa
P Moscoso, A Lago
McGraw Hill, 2016
152016
The planning bullwhip: a complex dynamic phenomenon in hierarchical systems
P Moscoso, J Fransoo, D Fischer, T Wäfler
Behavioral operations in planning and scheduling, 159-186, 2011
142011
Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse
M Amorim, A Lago, P Moscoso, E Prieto
Journal of Service Science Research 8, 1-39, 2016
102016
Collaborative planning in supply chains: the importance of creating high quality relationships
H Günter, C De Snoo, C Shepherd, P Moscoso, J Riedel
Behavioral Operations in Planning and Scheduling, 83-104, 2011
82011
A design-oriented framework for modelling production management systems
P Moscoso
Journal of Enginnering Design 18 (6), 599-616, 2007
72007
A modelling framework for complementary design of production planning and control systems
PG Moscoso, T Wafler, A Windischer
Ergonomics 42 (11), 1492-1506, 1999
51999
An empirical analysis of sell-through in a fashion setting
JE Flores, P Boada, P Moscoso
Int. Journal of Supply Chain Management 3 (4), 13-22, 2014
42014
Putting your client to work: A good way to achieve great service at low cost?
PG Moscoso, A Lago, MC Amorim
European Business Review, March-April, 2011
42011
La expansión de productos a servicios, un movimiento estratégico obligado pero con riesgos
PG Moscoso, AL Candeira
Harvard Deusto business review, 34-43, 2008
42008
Operations Management for Executives: Realize the Full Potential of Your Company
P Moscoso, LE Lago
McGraw-Hill Education, 2017
32017
Relationship quality and collaborative planning: an interdisciplinary review
C de Snoo, P Moscoso, H Günter, C Shepherd, J Riedel
Managing operations in an expanding Europe: Proceedings, 2007
32007
Human planners, planning structure and the vertical bullwhip
D Fischer, J Fransoo, P Moscoso
IEA 2006 Congress (International Ergonomics Association triennial congress), 2006
32006
A modelling framework for complementary design of production planning and control systems. Zurich: Work and Organizational Psychology Unit, Swiss Federal Institute of …
P MOSCOSO, T WAÈ FLER, A WINDISCHER
Revista Ergonomics 42, 1999
31999
Managementsysteme für die Shop-Floor Logistik: Eine modellbasierte Gestaltungsmethodik
PG Moscoso
ETH Zurich, 1999
31999
Investing in supply chain flexibility: A design framework
PG Moscoso, A Lago
Journal of Advanced Management Science Vol 4 (3), 2016
22016
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