Gerard Ryan
Gerard Ryan
Full Professor of Marketing at Universitat Rovira i Virgili
Verified email at
Cited by
Cited by
Towards a holistic approach of the attitude behaviour gap in ethical consumer behaviours: Empirical evidence from Spain
E Papaoikonomou, G Ryan, M Ginieis
International Advances in Economic Research 17 (1), 77-88, 2011
Mapping ethical consumer behavior: Integrating the empirical research and identifying future directions
E Papaoikonomou, G Ryan, M Valverde
Ethics & Behavior 21 (3), 197-221, 2011
Distributing HRM responsibilities: a classification of organisations
M Morley, M Valverde, G Ryan, C Soler
Personnel Review, 2006
Integración de materiales didácticos hipermedia en entornos virtuales de aprendizaje: retos y oportunidades
I Rodríguez-Ardura, G Ryan
Revista Iberoamericana de educación 25, 177-203, 2001
Talent management in Spanish medium-sized organisations
M Valverde, H Scullion, G Ryan
The International Journal of Human Resource Management 24 (9), 1832-1852, 2013
Articulating the meanings of collective experiences of ethical consumption
E Papaoikonomou, M Valverde, G Ryan
Journal of Business Ethics 110 (1), 15-32, 2012
Mapping out devolution: an exploration of the realities of devolution
R Cascón‐Pereira, M Valverde, G Ryan
Journal of European Industrial Training, 2006
Recruitment advertising: The marketing-human resource interface
G Ryan, M Gubern, I Rodriguez
International Advances in economic research 6 (2), 354-364, 2000
Waiting in line for online services: a qualitative study of the user's perspective
G Ryan, M Valverde
Information Systems Journal 16 (2), 181-211, 2006
Waiting for service on the Internet
G Ryan, M Valverde
Internet Research, 2005
Waiting online: A review and research agenda
G Ryan, M Valverde
Internet Research, 2003
An examination of the quality of jobs in the call center industry
M Valverde, G Ryan, MT Gorjup
International Advances in Economic Research 13 (2), 146-156, 2007
Promotion in call centres: Opportunities and determinants
MT Gorjup, M Valverde, G Ryan
Journal of European Industrial Training, 2008
Constructing and communicating an ethical consumer identity: A Social Identity Approach
E Papaoikonomou, R Cascon-Pereira, G Ryan
Journal of Consumer Culture 16 (1), 209-231, 2016
Coping with climate change in the tourism industry: a review and agenda for future research
AB Hernandez, G Ryan
Tourism and Hospitality Management 17 (1), 79-90, 2011
Exploring the influence of the human factor on customer satisfaction in call centres
D Chicu, M del Mar Pàmies, G Ryan, C Cross
BRQ Business Research Quarterly 22, 83-95, 2019
Insights into emotional contagion and its effects at the hotel front desk
Y Ustrov, M Valverde, G Ryan
International Journal of Contemporary Hospitality Management, 2016
WWW= Wait, Wait, Wait: Emotional reactions to waiting on the Internet
G Ryan, M del Mar Pàmies, M Valverde
Journal of Electronic Commerce Research 16 (4), 261, 2015
Challenging conventional wisdom: Positive waiting
G Ryan, GM Hernández-Maskivker, M Valverde
Tourism Management 64, 64-72, 2018
The service-profit chain in call centre services
D Chicu, M Valverde, G Ryan, R Batt
Journal of Service Theory and Practice, 2016
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