Analyzing the expression of annoyance during phone calls to complaint services J Irastorza, MI Torres 2016 7th IEEE International Conference on Cognitive Infocommunications …, 2016 | 15 | 2016 |
Empathic: Empathic, expressive, advanced virtual coach to improve independent healthy-life-years of the elderly A López Zorrilla, M Velasco Vázquez, J Irastorza, JM Olaso Fernández, ... Sociedad Española para el Procesamiento del Lenguaje Natural, 2018 | 11 | 2018 |
Tracking the expression of annoyance in call centers J Irastorza, M Inés Torres Cognitive Infocommunications, Theory and Applications, 131-151, 2019 | 6 | 2019 |
Bi-modal annoyance level detection from speech and text R Justo, J Irastorza, S Pérez, MI Torres Procesamiento del Lenguaje Natural 61, 83-89, 2018 | 3 | 2018 |
Bi-modal annoyance level detection from speech and text R Justo Blanco, J Irastorza Manso, S Pérez, MI Torres Barañano Sociedad Española para el Procesamiento del Lenguaje Natural, 2018 | | 2018 |