| The impact of transparency on mobile privacy decision making JH Betzing, M Tietz, J vom Brocke, J Becker Electronic Markets 30, 607-625, 2020 | 63 | 2020 |
| Assessment of peer-provider potentials to share private electric vehicle charging stations F Plenter, F Chasin, M von Hoffen, JH Betzing, M Matzner, J Becker Transportation Research Part D: Transport and Environment 64, 178-191, 2018 | 43 | 2018 |
| Leveraging social media to gain insights into service delivery: a study on Airbnb M von Hoffen, M Hagge, JH Betzing, F Chasin Information Systems and e-Business Management 16, 247-269, 2018 | 42 | 2018 |
| In-store technologies in the retail servicescape JH Betzing, AQM Hoang, J Becker Proceedings of the Multikonferenz Wirtschaftsinformatik, 1671-1682, 2018 | 38 | 2018 |
| Data-driven customer journey mapping in local high streets: A domain-specific modeling language CI Berendes, C Bartelheimer, JH Betzing, D Beverungen | 33 | 2018 |
| Design principles for co-creating digital customer experience in high street retail J Hendrik Betzing, D Beverungen, J Becker Tagungsband Data driven X---Turning Data into Value---Band V, 2018 | 32 | 2018 |
| Customer participation in virtual communities for local high streets JH Betzing, M Kurtz, J Becker Journal of Retailing and Consumer Services 54, 102025, 2020 | 31 | 2020 |
| Beacon-based customer tracking across the high street: perspectives for location-based smart services in retail JH Betzing | 28 | 2018 |
| Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail B Barann, JH Betzing, M Niemann, B Hoffmeister, J Becker Electronic Markets, 1-23, 2022 | 27 | 2022 |
| Designing Multi-sided Community Platforms for Local High Street Retail C Bartelheimer, JH Betzing, I Berendes, D Beverungen Proceedings of the 26th European Conference on Information Systems, 2018 | 27 | 2018 |
| Crowdstrom: Analysis, design, and implementation of processes for a peer-to-peer service for electric vehicle charging M Matzner, F Plenter, JH Betzing, F Chasin, M von Hoffen, M Löchte, ... Business Process Management Cases: Digital Innovation and Business …, 2018 | 12 | 2018 |
| Design and implementation of a toolkit for the aspect-based sentiment analysis of tweets M Hagge, M von Hoffen, JH Betzing, J Becker 2017 IEEE 19th conference on business informatics (CBI) 1, 379-387, 2017 | 10 | 2017 |
| One plug at a time-designing a peer-to-peer sharing service for charging electric vehicles JH Betzing, M Von Hoffen, F Plenter, F Chasin, M Matzner, J Becker | 9 | 2017 |
| Quantifying the impact of geospatial recommendations: A field experiment in high street retail JH Betzing, C Bartelheimer, M Niemann, CI Berendes, D Beverungen | 8 | 2019 |
| Eliciting customer preferences for shopping companion apps: a service quality approach T Wulfert, JH Betzing, J Becker | 8 | 2019 |
| Mirroring e-service for brick and mortar retail: An assessment and survey JH Betzing, M Niemann, B Barann, B Hoffmeister, J Becker | 7 | 2019 |
| Interaktive, digitale Einkaufserlebnisse in Innenstädten JH Betzing, D Beverungen, J Becker, M Matzner, G Schmitz, ... Digital Customer Experience: Mit digitalen Diensten Kunden gewinnen und …, 2019 | 7 | 2019 |
| A tale of two cities: How high streets can prevail in the digital age J Becker, JH Betzing, M von Hoffen, M Niemann Collaboration in the Digital Age: How Technology Enables Individuals, Teams …, 2019 | 7 | 2019 |
| Interactive digital customer experience in high street retailing JH Betzing, D Beverungen, J Becker, M Matzner, G Schmitz, ... HMD Praxis der Wirtschaftsinformatik 54, 659-671, 2017 | 5 | 2017 |
| New service development through action design research in joint research projects M Matzner, F Plenter, F Chasin, JH Betzing, M von Hoffen Proceedings of the 26th European Conference on Information Systems (ECIS), 2018 | 4 | 2018 |
Jörg BeckerFull Professor of Information Systems, University of MünsterDirección de correo verificada de ercis.uni-muenster.de
