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Ana B. Casado-Díaz (ORCID: 0000-0002-9960-0078)
Ana B. Casado-Díaz (ORCID: 0000-0002-9960-0078)
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Año
Introducción al Marketing, teoría y práctica
AB Casado-Díaz, R Sellers-Rubio
Editorial Club Universitario (ECU), 2010
521*2010
Dirección de marketing: Teoría y práctica
AB Casado-Díaz, R Sellers-Rubio
Editorial Club Universitario (ECU), 2006
443*2006
The consumer’s reaction to delays in service
AB Casado-Diaz, FJ Mas-Ruiz
International Journal of Service Industry Management 13 (2), 118-140, 2002
2452002
Effects of message appeal and service type in CSR communication strategies
L Andreu, AB Casado-Díaz, AS Mattila
Journal of Business Research 68 (7), 1488-1495, 2015
2012015
Dirección comercial: los instrumentos del marketing
J Parreño Selva, E Ruiz Conde, AB Casado Díaz
J. Parreño Selva, E. Ruiz Conde, & AB Casado Díaz, Dirección Comercial: los …, 2008
166*2008
Linking tourism, retirement migration and social capital
MA Casado-Díaz, AB Casado-Díaz, JM Casado-Díaz
New Research Paradigms in Tourism Geography, 124-140, 2017
1012017
The differentiated effects of CSR actions in the service industry
AB Casado-Díaz, JL Nicolau-Gonzálbez, F Ruiz-Moreno, R Sellers-Rubio
Journal of Services Marketing 28 (7), 558-565, 2014
1012014
Explaining satisfaction in double deviation scenarios: the effects of anger and distributive justice
AB Casado‐Díaz, FJ Más‐Ruiz, H Kasper
International Journal of Bank Marketing 25 (5), 292-314, 2007
862007
Negative online reviews and webcare strategies in social media: effects on hotel attitude and booking intentions
AB Casado-Díaz, L Andreu, SC Beckmann, C Miller
Current Issues in Tourism 23 (4), 418-422, 2020
822020
Analyzing hotel efficiency from a regional perspective: The role of environmental determinants
R Sellers-Rubio, AB Casado-Díaz
International Journal of Hospitality Management 75, 75-85, 2018
802018
Explaining consumer complaining behaviour in double deviation scenarios: the banking services
AB Casado-Diaz, JL Nicolau-Gonzalbez
The Service Industries Journal 29 (12), 1659-1668, 2009
632009
Cruise tourism: The role of shore excursions in the overcrowding of cities
S Navarro-Ruiz, AB Casado-Díaz, J Ivars-Baidal
International Journal of Tourism Cities 6 (1), 197-214, 2019
552019
University efficiency: complementariness versus trade‐off between teaching, research and administrative activities
R Sellers‐Rubio, FJ Mas‐Ruiz, AB Casado‐Díaz
Higher Education Quarterly 64 (4), 373-391, 2010
542010
The harmful consequences of failed recoveries in the banking industry
AB Casado-Díaz, JL Nicolau, FJ Mas-Ruiz
International Journal of Bank Marketing 29 (1), 32-49, 2011
532011
Expanding our understanding of cruise visitors' expenditure at destinations: The role of spatial patterns, onshore visit choice and cruise category
AB Casado-Díaz, S Navarro-Ruiz, JL Nicolau, J Ivars-Baidal
Tourism Management 83, 104199, 2021
512021
Predictors of willingness to pay a price premium for hotels’ water-saving initiatives
AB Casado-Díaz, R Sellers-Rubio, C Rodriguez-Sanchez, ...
Journal of Travel & Tourism Marketing 37 (7), 773-784, 2020
472020
The home exchange phenomenon in the sharing economy: a research agenda
MA Casado-Diaz, AB Casado-Díaz, G Hoogendoorn
Scandinavian Journal of Hospitality and Tourism 20 (3), 268-285, 2020
462020
Aggregate consumer ratings and booking intention: the role of brand image
AB Casado-Díaz, LM Pérez-Naranjo, R Sellers-Rubio
Service Business 11 (3), 543-562, 2017
442017
Understanding in-room water conservation behavior: The role of personal normative motives and hedonic motives in a mass tourism destination
C Rodriguez–Sanchez, F Sancho-Esper, AB Casado-Diaz, ...
Journal of Destination Marketing & Management 18, 100496, 2020
342020
Tourists' water conservation behavior in hotels: the role of gender
AB Casado-Díaz, F Sancho-Esper, C Rodriguez-Sanchez, ...
Gender and Tourism Sustainability, 63-83, 2023
302023
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