| Innovation in logistic services and the new business model: a conceptual framework RL Chapman, C Soosay, J Kandampully Managing Service Quality: An International Journal, 2002 | 770 | 2002 |
| Complexity and learning behaviors in product innovation R Chapman, P Hyland Technovation 24 (7), 553-561, 2004 | 225 | 2004 |
| CI changes from suggestion box to organisational learning: continuous improvement in Europe and Australia: Continuous Improvement in Europe and Australia H Boer, A Berger, R Chapman, F Gertsen Routledge, 2017 | 221 | 2017 |
| Inter‐relationships between innovation and market orientation in SMEs DR Low, RL Chapman, TR Sloan Management research news, 2007 | 203 | 2007 |
| From continuous improvement to collaborative innovation: the next challenge in supply chain management RL Chapman*, M Corso Production Planning & Control 16 (4), 339-344, 2005 | 189 | 2005 |
| Impediments to Improvements in Service Quality in Luxury Hotels R Presbury, A Fitzgerald, R Chapman Managing Service Quality 15 (4), 357-373, 2005 | 176 | 2005 |
| TQM and labour productivity in Jordanian industrial companies R Chapman, K Al‐Khawaldeh The TQM magazine, 2002 | 146 | 2002 |
| From continuous improvement to organisational learning: developmental theory P Murray, R Chapman The learning organization, 2003 | 141 | 2003 |
| Strategic quality management and financial performance indicators RL Chapman, PC Murray, R Mellor International Journal of Quality & Reliability Management, 1997 | 137 | 1997 |
| Performance measurement and strategic change CE O’Mara, PW Hyland, RL Chapman Managing Service Quality: An International Journal, 1998 | 83 | 1998 |
| CiiiDER: A tool for predicting and analysing transcription factor binding sites LJ Gearing, HE Cumming, R Chapman, AM Finkel, IB Woodhouse, K Luu, ... PloS one 14 (9), e0215495, 2019 | 76 | 2019 |
| Continuous innovation, performance and knowledge management: an introduction RL Chapman, MG Magnusson Knowledge and Process Management 13 (3), 129-131, 2006 | 65 | 2006 |
| Continuous improvement strategies across selected Australian manufacturing sectors RL Chapman, PW Hyland Benchmarking for Quality Management & Technology, 1997 | 57 | 1997 |
| An empirical examination of performance measurement for managing continuous innovation in logistics CA Soosay, RL Chapman Knowledge and process management 13 (3), 192-205, 2006 | 53 | 2006 |
| Strategy and continuous improvement in small‐to‐medium Australian manufacturers R Chapman, P Hyland Integrated manufacturing systems, 2000 | 52 | 2000 |
| TQM in continuous‐process manufacturing: Dow‐Corning (Australia) Pty Ltd RL Chapman, P Clarke, T Sloan International Journal of Quality & Reliability Management, 1991 | 47 | 1991 |
| Continuous product innovation: A comparison of key elements across different contingency sets RL Chapman, CE O’Mara, S Ronchi, M Corso Measuring business excellence, 2001 | 43 | 2001 |
| Large firms versus small firms‐do they implement CI the same way? RL Chapman, TR Sloan The TQM Magazine, 1999 | 39 | 1999 |
| A practical approach to achieving agility–a theory of constraints perspective P Ifandoudas, R Chapman Production Planning & Control 20 (8), 691-702, 2009 | 37 | 2009 |
| Collaborative improvement–interplay but not a game R Kaltoft, H Boer, R Chapman, F Gertsen, JS Nielsen Creativity and Innovation Management 15 (4), 348-358, 2006 | 28 | 2006 |
