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Les Johnson
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Year
The role of perceived risk in the quality-value relationship: A study in a retail environment
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing 75 (1), 77-105, 1999
28421999
Measuring perceptions of brand luxury
F Vigneron, LW Johnson
Journal of brand management 11 (6), 484-506, 2004
25472004
A review and a conceptual framework of prestige-seeking consumer behavior
F Vigneron, LW Johnson
Academy of marketing science review 1 (1), 1-15, 1999
24011999
Modeling the determinants of customer satisfaction for business-to-business professional services
PG Patterson, LW Johnson, RA Spreng
Journal of the academy of marketing science 25, 4-17, 1997
14541997
Applied discrete-choice modelling
DA Hensher, LW Johnson
Routledge, 2018
12992018
A hierarchical model of health service quality: scale development and investigation of an integrated model
TS Dagger, JC Sweeney, LW Johnson
Journal of service research 10 (2), 123-142, 2007
11772007
Retail service quality and perceived value: A comparison of two models
JC Sweeney, GN Soutar, LW Johnson
Journal of retailing and Consumer Services 4 (1), 39-48, 1997
6651997
Antecedents of consumer brand engagement and brand loyalty
C Leckie, MW Nyadzayo, LW Johnson
Journal of Marketing Management 32 (5-6), 558-578, 2016
6142016
A customer‐service worker relationship model
LL Bove, LW Johnson
International Journal of service industry management 11 (5), 491-511, 2000
4192000
Advertising corporate social responsibility initiatives to communicate corporate image: Inhibiting scepticism to enhance persuasion
A Pomering, LW Johnson
Corporate Communications: An International Journal 14 (4), 420-439, 2009
4112009
Why consumers use and do not use technology‐enabled services
RH Walker, LW Johnson
Journal of services Marketing 20 (2), 125-135, 2006
3862006
Consumer emotional brand attachment with social media brands and social media brand equity
A Dwivedi, LW Johnson, DC Wilkie, L De Araujo-Gil
European Journal of Marketing 53 (6), 1176-1204, 2019
3392019
Celebrity endorsement, self-brand connection and consumer-based brand equity
A Dwivedi, LW Johnson, RE McDonald
Journal of Product & Brand Management 24 (5), 449-461, 2015
3332015
Customer empowerment and relationship outcomes in healthcare consultations
R Ouschan, J Sweeney, L Johnson
European Journal of Marketing 40 (9/10), 1068-1086, 2006
3302006
Customer relationships with service personnel: do we measure closeness, quality or strength?
LL Bove, LW Johnson
Journal of business research 54 (3), 189-197, 2001
3252001
Disconfirmation of expectations and the gap model of service quality: an integrated paradigm
PG Patterson, LW Johnson
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior 6 …, 1993
2931993
Impact of self on attitudes toward luxury brands among teens
LA Gil, KN Kwon, LK Good, LW Johnson
Journal of Business Research 65 (10), 1425-1433, 2012
2522012
Greenwash and green purchase intention: The mediating role of green skepticism
TTH Nguyen, Z Yang, N Nguyen, LW Johnson, TK Cao
Sustainability 11 (9), 2653, 2019
2472019
Conceptualising a contemporary marketing mix for sustainable tourism
A Pomering, G Noble, LW Johnson
Journal of Sustainable Tourism 19 (8), 953-969, 2011
2252011
Customer loyalty to one service worker: should it be discouraged?
LL Bove, LW Johnson
International Journal of Research in Marketing 23 (1), 79-91, 2006
2242006
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Articles 1–20