| Teachers’ attitudes towards chatbots in education: a technology acceptance model approach considering the effect of social language, bot proactiveness, and users’ characteristics R Chocarro, M Cortiñas, G Marcos-Matas Educational Studies, 2021 | 270 | 2021 |
| Situational variables in online versus offline channel choice R Chocarro, M Cortiñas, ML Villanueva Electronic Commerce Research and Applications 12 (5), 347-361, 2013 | 208 | 2013 |
| Understanding multi-channel banking customers M Cortiñas, R Chocarro, ML Villanueva Journal of Business Research 63 (11), 1215-1221, 2010 | 144 | 2010 |
| The impact of product category knowledge on consumer use of extrinsic cues–A study involving agrifood products R Chocarro, M Cortiñas, M Elorz Food Quality and Preference 20 (3), 176-186, 2009 | 109 | 2009 |
| The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders M Cortiñas, M Elorz, JM Múgica Journal of Retailing and Consumer Services 15 (1), 52-62, 2008 | 97 | 2008 |
| Attention to Online Channels Across the Path to Purchase: An Eye-Tracking Study M Cortinas, R Cabeza, R Chocarro, A Villanueva Electronic Commerce Research and Applications 36, 1-19, 2019 | 62 | 2019 |
| The impact of expert opinion in consumer perception of wines R Chocarro, M Cortinas International Journal of Wine Business Research 25 (3), 227-248, 2013 | 55 | 2013 |
| Omni-channel users and omni-channel customers: a segmentation analysis using distribution services M Cortiñas, R Chocarro, M Elorz Spanish Journal of Marketing-ESIC 23 (3), 415-436, 2019 | 54 | 2019 |
| Channel choice in the 21st century: The hidden role of distribution services RR Betancourt, R Chocarro, M Cortiñas, M Elorz, JM Mugica Journal of Interactive Marketing 33 (1), 1-12, 2016 | 54 | 2016 |
| Impact of seller- and buyer-created content on product sales in the electronic commerce platform: The role of informativeness, readability, multimedia richness, and extreme valence X Cai, J Cebollada, M Cortiñas Journal of Retailing and Consumer Services 70, 2022 | 44 | 2022 |
| Retail store loyalty management via an analysis of heterogeneity of the service elements M Cortiñas, M Elorz, ML Villanueva The International Review of Retail, Distribution and Consumer Research 14 (4 …, 2004 | 44 | 2004 |
| Distinctive competencies and competency-based management in regulated sectors: a methodological proposal applied to the pharmaceutical retail sector in Spain AI Fernandez, PR Lara, MC Ugalde, GS Sisodia Journal of Retailing and Consumer Services 42, 29-36, 2018 | 39 | 2018 |
| The demand for and the supply of distribution services: A basis for the analysis of customer satisfaction in retailing RR Betancourt, M Cortiñas, M Elorz, JM Mugica Quantitative Marketing and Economics 5, 293-312, 2007 | 39 | 2007 |
| Different channels for different services: Information sources for services with search, experience and credence attributes R Chocarro, M Cortinas, ML Villanueva The Service Industries Journal 41 (3-4), 261-284, 2021 | 30 | 2021 |
| From traditional gaming to mobile gaming: Video game players' switching behaviour X Cai, J Cebollada, M Cortiñas Entertainment Computing, 2021 | 28 | 2021 |
| A grounded theory approach to understanding in-game goods purchase X Cai, J Cebollada, M Cortiñas PLOS ONE 17 (1), 2022 | 25 | 2022 |
| Customer Heterogeneity in the development of e-loyalty R Chocarro, M Cortiñas, M Villanueva Journal of Research in Interactive Marketing 9 (3), 190 - 213, 2015 | 23 | 2015 |
| Self-report measure of dispositional flow experience in the video game context: Conceptualisation and scale development X Cai, J Cebollada, M Cortiñas International Journal of Human-Computer Studies, 2021 | 21 | 2021 |
| Loyalty cards: Are retailers ignoring noncard-holder behaviour M Cortiñas, M Elorz, JM Múgica European Retail Digest 45, 18-20, 2005 | 17 | 2005 |
| Private sales clubs: A 21st century distribution channel RR Betancourt, R Chocarro, M Cortiñas, M Elorz, JM Mugica Journal of Interactive Marketing 37 (1), 44-56, 2017 | 16 | 2017 |
Raquel ChocarroUniversidad Pública de NavarraDirección de correo verificada de unavarra.es
