Situational variables in online versus offline channel choice R Chocarro, M Cortiñas, ML Villanueva Electronic Commerce Research and Applications 12 (5), 347-361, 2013 | 109 | 2013 |
Understanding multi-channel banking customers M Cortiñas, R Chocarro, ML Villanueva Journal of Business Research 63 (11), 1215-1221, 2010 | 101 | 2010 |
The impact of product category knowledge on consumer use of extrinsic cues–A study involving agrifood products R Chocarro, M Cortiñas, M Elorz Food Quality and Preference 20 (3), 176-186, 2009 | 78 | 2009 |
The use of loyalty-cards databases: Differences in regular price and discount sensitivity in the brand choice decision between card and non-card holders M Cortiñas, M Elorz, JM Múgica Journal of Retailing and Consumer Services 15 (1), 52-62, 2008 | 70 | 2008 |
Retail store loyalty management via an analysis of heterogeneity of the service elements M Cortiñas, M Elorz, ML Villanueva The International Review of Retail, Distribution and Consumer Research 14 (4 …, 2004 | 37 | 2004 |
The demand for and the supply of distribution services: A basis for the analysis of customer satisfaction in retailing RR Betancourt, M Cortiñas, M Elorz, JM Mugica Quantitative Marketing and Economics 5 (3), 293-312, 2007 | 31 | 2007 |
Channel choice in the 21st century: The hidden role of distribution services RR Betancourt, R Chocarro, M Cortiñas, M Elorz, JM Mugica Journal of Interactive Marketing 33, 1-12, 2016 | 30 | 2016 |
The impact of expert opinion in consumer perception of wines R Chocarro, M Cortiñas International Journal of Wine Business Research, 2013 | 26 | 2013 |
Attention to Online Channels Across the Path to Purchase: An Eye-Tracking Study M Cortinas, R Cabeza, R Chocarro, A Villanueva Electronic Commerce Research and Applications 36, 1-19, 2019 | 16 | 2019 |
Private sales clubs: A 21st century distribution channel RR Betancourt, R Chocarro, M Cortiñas, M Elorz, JM Mugica Journal of Interactive Marketing 37, 44-56, 2017 | 14 | 2017 |
Loyalty cards: Are retailers ignoring noncard-holder behaviour M Cortiñas, M Elorz, JM Múgica European Retail Digest 45, 18-20, 2005 | 14 | 2005 |
Distinctive competencies and competency-based management in regulated sectors: a methodological proposal applied to the pharmaceutical retail sector in Spain AI Fernandez, PR Lara, MC Ugalde, GS Sisodia Journal of Retailing and Consumer Services 42, 29-36, 2018 | 13 | 2018 |
La importancia del atributo origen en la elección de productos agroalimentarios: el caso del espárrago de Navarra MC Ugalde, RC Eguaras, ME Domezaín, ML Villanueva Economía agraria y Recursos naturales, 57-90, 2007 | 13 | 2007 |
La heterogeneidad de los consumidores en la valoración de la gestión minorista: un análisis de segmentación post-hoc en modelos de ecuaciones estructurales MC Ugalde, RC Eguaras, ML Villanueva Revista española de investigación de marketing 14 (1), 91-114, 2010 | 11 | 2010 |
Customer Heterogeneity in the development of e-loyalty R Chocarro, M Cortiñas, M Villanueva Journal of Research in Interactive Marketing 9 (3), 190 - 213, 2015 | 10 | 2015 |
La heterogeneidad de la productividad del marketing en los servicios minoristas: satisfacción y lealtad M Cortiñas, J Elortza, P Goñi Universidad Pública, Departamento de Gestión de Empresas, 2001 | 8 | 2001 |
Omni-channel users and omni-channel customers: a segmentation analysis using distribution services M Cortiñas, R Chocarro, M Elorz Spanish Journal of Marketing-ESIC, 2019 | 7 | 2019 |
The Use of a Retail Store Database for Brand Choice Analysis C Berné, M Cortiñas, M Elorz, JM Múgica The International Review of Retail, Distribution and Consumer Research 14 (1 …, 2004 | 7 | 2004 |
Different channels for different services: Information sources for services with search, experience and credence attributes R Chocarro, M Cortinas, ML Villanueva The Service Industries Journal, 1-24, 2018 | 4 | 2018 |
Impact of market environment on marketing relationships RR Betancourt, R Chocarro, M Cortiñas, MEJM Mugica International Journal of Marketing Studies 6 (1), 2014 | 4 | 2014 |