Loading...
The system can't perform the operation now. Try again later.
Citations per year
Duplicate citations
The following articles are merged in Scholar. Their
combined citations
are counted only for the first article.
Merged citations
This "Cited by" count includes citations to the following articles in Scholar. The ones marked
*
may be different from the article in the profile.
Add co-authors
Co-authors
Follow
New articles by this author
New citations to this author
New articles related to this author's research
Email address for updates
Done
My profile
My library
Metrics
Alerts
Settings
Sign in
Sign in
Get my own profile
Cited by
View all
All
Since 2019
Citations
80
51
h-index
3
2
i10-index
2
2
0
16
8
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2
5
7
15
10
13
10
9
8
1
Public access
View all
View all
0 articles
1 article
available
not available
Based on funding mandates
Co-authors
ÓSCAR GONZÁLEZ-BENITO
UNIVERSIDAD DE SALAMANCA
Verified email at usal.es
Follow
Wander Trindade Venturini
Universidad de Salamanca
No verified email
Marketing
CRM
Customer relationship management
Articles
Cited by
Public access
Co-authors
Title
Sort
Sort by citations
Sort by year
Sort by title
Cited by
Cited by
Year
CRM software success: a proposed performance measurement scale
WT Venturini, ÓG Benito
Journal of Knowledge management 19 (4), 856-875
, 2015
59
2015
CRM technology: implementation project and consulting services as determinants of success
Ó González-Benito, WT Venturini, J González-Benito
International Journal of Information Technology & Decision Making 16 (02 …
, 2017
16
2017
CRM Technological Solutions: An Approach Of The Critical Success Factors In The Implementation Process
W Venturini, Ó González-Benito
3
2009
Gestión de Relaciones con los Clientes: Factores Críticos para el Éxito en la Implantación de las Soluciones Tecnológicas CRM en las Empresas
WT Venturini
Gestión de Relaciones con los Clientes: Factores Críticos para el Éxito en …
, 2011
2
2011
Customer Relationship Management Software Success Scale
WT Venturini, ÓG Benito
Journal of Knowledge Management
, 0
The system can't perform the operation now. Try again later.
Articles 1–5
Show more
Privacy
Terms
Help
About Scholar
Search help