| Antecedents of tourism destination reputation: The mediating role of familiarity EM Artigas, S Vilches-Montero, CC Yrigoyen Journal of Retailing and Consumer Services 26, 147-152, 2015 | 122 | 2015 |
| Do Australian and American consumers differ in their perceived shopping experiences? A bi‐cultural analysis MY Jones, S Vilches‐Montero, MT Spence, SA Eroglu, KA Machleit International Journal of Retail & Distribution Management 38 (8), 578-596, 2010 | 71 | 2010 |
| Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty A Pandit, S Vilches-Montero Journal of Retailing and Consumer Services 31, 355-360, 2016 | 50 | 2016 |
| What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty S Vilches-Montero, A Pandit, R Bravo-Olavarria, CWF Chao Journal of Retailing and Consumer Services 44, 64-70, 2018 | 27 | 2018 |
| The effect of construal level on time perceptions, confidence in judgements and future preferences SN Vilches-Montero, MT Spence European Journal of Marketing 49 (5/6), 782-805, 2015 | 26 | 2015 |
| Consumer Complaining Behaviour: The Case of a South American Country, Chile F Valenzuela, DH Pearson, RJ Epworth, O Llanos, S Vilches Contemporary Management Research, 2005 | 22 | 2005 |
| Using the senses to evaluate aesthetic products at the point of sale: The moderating role of consumers’ goals S Vilches-Montero, NMHN Hashim, A Pandit, R Bravo-Olavarria Journal of Retailing and Consumer Services 40, 82-90, 2018 | 19 | 2018 |
| The influence of service recovery evaluation on customer post-complaint behavior F Valenzuela, AZ Vasquez-Parraga, O Llanos, S Vilches International Journal of Business and Information 1 (1), 53-73, 2006 | 18 | 2006 |
| Altering the past to influence the future: the effect of mental unpacking on past evaluations and future preferences S Vilches-Montero Marketing Letters 27 (3), 499-510, 2016 | 12 | 2016 |
| Empowering retailers: A bounded rationality perspective to enhancing omnichannel journey satisfaction A Muthaffar, S Vilches-Montero Journal of Retailing and Consumer Services 75, 103536, 2023 | 7 | 2023 |
| Dual-tasking, temporal embedding or having fun: When does time fly? SN Vilches-Montero Bond University, 2011 | 1 | 2011 |
| From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys A Muthaffar, S Vilches-Montero, R Bravo-Olavarria International Journal of Information Management 77, 102778, 2024 | | 2024 |
| What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies A Aldhamiri, J Carlson, S Vilches-Montero, SM Rahman, SP Gudergan Journal of Retailing and Consumer Services 79, 103804, 2024 | | 2024 |
| Kid’s tell all: Designing healthy eating campaigns SM Baxter, J Ilicic, A Kulczynski, E James, S Vilches-Montero Australian and New Zealand Marketing Academy Conference 2017, 2017 | | 2017 |
| Reconstructing Time: Do the Parts Add Up to the Whole? S Vilches-Montero, M Spence ACR Asia-Pacific Advances, 2012 | | 2012 |
| FATORES EXPLICATIVOS DE RENTABILIDADE: UM ESTUDO DESASSOCIADO DOS MODELOS TEÓRICOS TRADICIONAIS SV Montero, FV Abaca, OL Contreras Revista Alcance 12 (3 (Set-Dez)), 335-352, 2005 | | 2005 |
| Effect of partonomic reconstruction of experiences on consumers’ evaluation judgement S Vilches-Montero | | |
Fredy-Roberto ValenzuelaSenior Lecturer of Marketing, University of New EnglandDirección de correo verificada de une.edu.au
