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Yingying Liao
Yingying Liao
Handam bin mohammed smart university
Dirección de correo verificada de hbmsu.ac.ae
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The influence of supply chain quality management practices on quality performance: an empirical investigation
A Soares, E Soltani, YY Liao
Supply Chain Management: An International Journal 22 (2), 122-144, 2017
1672017
Quality performance in a global supply chain: finding out the weak link
E Soltani, A Azadegan, YY Liao, P Phillips
International Journal of Production Research 49 (1), 269-293, 2011
942011
Qualitative middle-range research in operations management: the need for theory-driven empirical inquiry
E Soltani, P K. Ahmed, Y Ying Liao, P U. Anosike
International Journal of Operations & Production Management 34 (8), 1003-1027, 2014
592014
Managerial mindsets toward corporate social responsibility: The case of auto industry in Iran
E Soltani, J Syed, YY Liao, A Iqbal
Journal of Business Ethics 129, 795-810, 2015
472015
Training interventions: Fulfilling managerial ends or proliferating invaluable means for employees? Some evidence from Iran
E Soltani, YY Liao
European Business Review 22 (2), 128-152, 2010
402010
Tackling one-sidedness in equality and diversity research: Characteristics of the current dominant approach to managing diverse workgroups in Iran
E Soltani, J Syed, YY Liao, N Shahi-Sough
Asia Pacific Journal of Management 29, 9-37, 2012
242012
The rhetoric and reality of ‘process control’in organisational environments with a TQM orientation: The managers’ view
E Soltani, A Singh, YY Liao, WY Wang
Total Quality Management 21 (1), 67-77, 2010
232010
What sparks quality-driven change programmes in not-for-profit service sector? Some evidence from the voluntary sector
YY Liao, E Soltani, P Yeow
Total Quality Management & Business Excellence 25 (11-12), 1295-1317, 2014
222014
The applicability of Grant’s framework in the dynamic digital age: a review and agenda for future research
M Rashidirad, E Soltani, H Salimian, Y Liao
European Business Review 27 (6), 656-678, 2015
182015
Managing service quality: The managers' orientations and their consequences–case study evidence of current practice
E Soltani, YY Liao, A Singh, WY Wang
Total Quality Management 21 (6), 673-685, 2010
182010
Saying it without words: A qualitative study of employee voice in the Iranian building sector
E Soltani, YY Liao, AK Gholami, A Iqbal
The International Journal of Human Resource Management 29 (5), 1015-1055, 2018
162018
Does management's approach impede service quality?
E Soltani, B Barnes, J Syed, YY Liao
Production Planning & Control 23 (7), 523-540, 2012
152012
The triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experience
E Soltani, PC Lai, P Phillips, YY Liao
The Service Industries Journal 29 (10), 1317-1339, 2009
152009
The dynamics of workplace relationships in a diverse internationally staffed organisation: a qualitative ethnographic assessment
Y Ying Liao, E Soltani, WY Wang, A Iqbal
The International Journal of Human Resource Management 28 (8), 1182-1211, 2017
142017
Wasta effects on supply chain relationships in the Middle East region
N Al-Ma'aitah, E Soltani, YY Liao
Encyclopedia of organizational knowledge, administration, and technology …, 2021
82021
The influence of inter-firm relationships on Supply Chain Quality Management: A Survey of UK firms
A Soares, E Soltani, YY Liao
International Journal of Global Management Studies Professional 4 (2), 17-32, 2013
62013
From product to service quality: the role of managerial mindsets
YY Liao, E Soltani, A Wilkinson
Production Planning & Control 34 (8), 705-726, 2023
52023
A learning organization perspective of service quality operations in the IT industry
E Soltani, VS Chau, YY Liao
Strategic Change 21 (5‐6), 275-284, 2012
52012
A learning organisation approach to managing service quality
E Soltani, YY Liao, WY Wang
2011 International Joint Conference on Service Sciences, 89-91, 2011
42011
Service Quality Through the Lens of Chinese Cultural Values: Setting the Agenda for Future Research.
YY Liao, E Soltani, DA Petrovici
32010
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Artículos 1–20